Built for provider groups, healthtech products and care operations teams
Healthcare software has to fit the way care is actually delivered: fewer clicks, no lost referrals and no new system that staff work around. We build patient and operations platforms that earn their place in the workflow.
These are the recurring failure points we see in healthcare operations — and the reasons a generic tool stops short.
Scheduling, intake, documents and messaging live in separate systems, so staff re-key the same information and patients repeat themselves.
Fax, email and phone handoffs lose context. Nobody can see which referral is waiting, who owns it or how long it has been stuck.
Point-to-point interfaces break silently when a vendor changes a field, and the first symptom is a missing patient record.
Access, changes and disclosures are logged inconsistently, turning a compliance question into a manual investigation.
Focused systems, connected to the tools you already run — not another platform that needs its own team.
Intake, appointments, documents and messaging in one experience that reduces phone volume rather than adding to it.
Web application developmentReferral tracking, work queues and care coordination built around the team’s real handoffs.
Internal toolsHL7, FHIR and vendor APIs connected through a normalised layer that fails visibly, not silently.
Custom softwareEncryption, network boundaries, access control and retention designed for sensitive health data.
Cloud architectureRole-based access, audit trails and recertification evidence for HIPAA-aligned controls.
Compliance engineeringUtilisation, throughput and backlog reporting that comes from the same system of record as the work.
Data & analyticsAnonymised engagements with the constraints and outcomes intact.
A fragmented patient and referral workflow consolidated into one system.
Read case studyAudit evidence collected from a restricted, Bastion-only environment.
Read case studyA high-volume platform rebuilt for reliability and cost control.
Read case studyOne intake and one system of record remove duplicate entry across portals and spreadsheets.
Referrals, authorisations and follow-ups have an owner, a status and an age.
PHI stays inside defined boundaries with least-privilege access and recorded use.
Access and change history are captured as the work happens, not rebuilt afterwards.
Each engagement combines the capabilities below around one workflow, rather than selling a fixed package.
We design and build to HIPAA-aligned safeguards — access control, encryption, audit logging and retention — and work within your BAAs and cloud agreements. Compliance is a shared responsibility, and formal attestation remains with your compliance programme.
Yes, where the vendor exposes an API, HL7 or FHIR interface. We build a normalised integration layer so a vendor change surfaces as a visible error rather than a silent data gap.
We build workflow and operations software. If a product crosses into regulated device territory, we scope the quality system and validation work explicitly before committing to a plan.
Environments use de-identified or synthetic data where possible, access is least-privilege, and production data is never copied into development without an approved, logged process.
Yes. We prototype the core workflow early so clinical and administrative users can test it against real scenarios before the production build expands.
SEE THE PROTOTYPE WE'D BUILD
Tell us where the work slows you down. We'll come back with a prototype of the custom software, internal tools or automation we'd build to remove it — working in weeks, and you own the code.